The operating templates for a business that currently runs on one person's memory.
Four documents: a Role Map that names every hat you wear and totals the hours, a Process Record for the work that repeats, a Weekly Operating Review that surfaces your delegation backlog in priority order, and a System Map that forces one source of truth per function.
This is the kit, not the course. Download it and start on Template 1 — it takes about an hour, and the rest build on it. Self-serve, no call required.